The Crisis Line’s trained volunteers provide support to individuals experiencing emotional or situational distress, relationship issues, social isolation, suicide and more.
The purpose of our phone and text support lines is to provide a “community safety net” to enable individuals and families with managing their mental health concerns, and to provide a non-judgmental ear to those who could benefit from engaging in collaborative problem-solving. Crisis Line Responders may refer individuals to appropriate community or professional resources and if needed may intervene in life-threatening or emergency situations.
The Crisis Line provides confidential telephone and text crisis intervention through active listening and support. Trained, caring volunteers listen to caller’s concerns, empowering the individual to meet their own needs and find their own solutions.
If you are interested in volunteering with the Crisis Line, there are two ways to let us know. You can either:
- Call the Crisis Line Coordinator at 250.763.8008 ext 112 or send an email
- Go to the Crisis Line Volunteer page and click on “Yes, I’d like to volunteer!”
Training sessions are held 3 times a year; call to find out when the next one is at 250.763.8008 ext 112.
If you are experiencing suicidal thoughts or you are concerned about someone who is, you are not alone.
- Call 1.800.SUICIDE (1.800.784.2433) available 24/7
- Call Canada Suicide Prevention Service at 1.833.456.4566 available 24/7
- Text Canada Suicide Prevention Service at 45645, available 4:00 pm to midnight EST
- Click here for more information about texting
If you need information regarding suicide prevention or survivors of suicide, please refer to the resource links below: