COVID-19 Updates


At this time, Immigrant Services is NOT ABLE to accept WALK-INs. Please call KCR at 250-763-8008 and a Settlement Worker will be able to have a phone/video consultation with you to discuss your needs.

  • All one-to-one appointments will be carried out over the phone/video call. Please contact your Settlement Worker to arrange appointments.
  • All Information and Orientation group workshops (including pre-employment, community connections) are being offered virtually (ie. Zoom).
  • Translation and Interpretation services will be available for urgent/time-sensitive requests only.

Thank you again for your understanding and patience as we navigate through this unprecedented, fluid situation. We truly appreciate your support as we work toward the health and safety for everyone – a top priority for our staff and participants.


Are you a Temporary Foreign Worker or Post-secondary International Student living in the Central Okanagan?

KCR provides information & support in the areas of:

  • Government Forms & Community Resources
  • Health Care
  • Mentorship
  • Employment Support
  • Referrals to English Language Classes

Meet a Settlement Worker online for all your settlement needs! Contact us at ac.rcknull@secivrestnargimmi for more information.


Virtual Mentoring for Newcomers

Want to make a difference to newcomers who may feel the need to connect in order to reduce the feelings of vulnerability and isolation during this time?

Mentors and mentees can connect on a variety of online platforms for the following:

  • friendship, encouragement, and support
  • help to find online community and government resources and
  • English language conversation and practice

Become a virtual mentor today and support newcomers during this difficult time! For more information please contact ac.rcknull@yhtak or call 250.718.9180.

Settlement & Integration Services

Settlement Workers will assist you to identify and assess your needs and barriers and provide you with information, options and referrals to relevant services and resources within the community.

Volunteer Friendship For Newcomers is designed to match adult community residents with newcomers, helping them to learn how to live in Canada, integrate to the community and provide an opportunity to practice English.

Youth Peer Support will provide support and friendship for immigrant youth and offer opportunities to integrate the community.

Employment Mentors will offer informal advice, connections, moral support and network opportunities to internationally trained professionals.

Settlement Mentors will assist newcomers with learning more about the community, building connections, practicing English, and coping with the stresses of moving to a new country.

Seniors Outreach will provide social and learning opportunities for immigrant seniors in conjunction with non-immigrant seniors aged 55 years or older.


Central Okanagan Local Immigration Partnership

The Central Okanagan LIP is driven by a Council of community stakeholders whose aims are to support newcomer settlement and integration through local community engagement and collaboration.


Employment Support

Our specialist provides employment support and assists with job search, resume/cover letter preparation, and interviewing skills.


Refugee Response Team

Taaloo Zorouna, Arabic for “Come Visit With Us”, is a series of short video interviews with Syrian Refugees who have come to the Thompson Okanagan in the past year. It reflects the importance of being social to Syrians and acts as an invitation to get to know our new neighbours.


Translation Services

Providing participants with the high-quality interpretation and translation services in over 30 languages. We also arrange certified translation upon request.


Workshops & Training

Will provide an overview of BC Society, introduce newcomers to BC and community services, assist immigrants to obtain skills related to social connections, knowledge and life skills.

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