Crisis Line Training Sessions

Crisis Line - Young man in distress holding phone

Crisis Line Training Sessions

The Crisis Line’s trained volunteers provide support to individuals experiencing emotional or situational distress, relationship issues, and social isolation.

The purpose of the line is to provide a “community safety net”, enabling individuals and families to manage mental health concerns and to provide a non-judgmental listening ear to those who could benefit from engaging in collaborative problem-solving. Crisis Line workers may refer callers to appropriate community or professional resources and if needed may intervene in life-threatening or emergency situations.

The Crisis Line provides confidential telephone crisis intervention through active listening and support. Trained, caring volunteers listen to caller’s concerns, empowering the individual to meet their own needs and find their own solutions.

Training takes place 3 times a year and consists of approximately 32 classroom hours, and 4 shifts observing experienced volunteers. Next training will start in May 2020.


  • Being able to help those in need
  • Receive crisis intervention training
  • Learn about community resources


Good listening skills, non-judgemental, openness to learning, reliable. Prefer volunteers with some training/education/experience in communication skills/human service work/psychology/social work.

More Information

Crisis Line Coordinator
250.763.8008 ext 112
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