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November 9, 2016
12:00 pm - 1:00 pm
Having THAT Talk
Date: Wednesday, November 9, 2016, 12:00 pm – 1:00 pm
Location: KCR, #120 – 1735 Dolphin Avenue, Kelowna
Cost: Free
You know the conversations. The ones that make you pause or even avoid entirely (maybe it/they will go away!!). Unfortunately, they are also the conversations that, if they don’t happen, can turn into something much worse! So how can you have THAT conversation in a way that is most likely to get you what you are looking for? Come to this useful and engaging session on how to make the hard conversations easier and find out. That’s how!
Learn how to pick the best time to have your conversation and how to start things off right. Find out how to avoid defensiveness using a proven model. While you are learning you will also have the opportunity to develop some useful skills that will help you along the way to better outcomes.
The facilitator, Lane Sherman, is a published author, leadership coach, and certified mediator. He has worked in the field of conflict resolution for over 18 years, has an MA in leadership and adult educations, and loves this work (you can tell!). Lane’s book, “The Keys to Collaboration: How to build a great team or fix the one you’ve got” (Amazon, 2015) describes how resolving conflict is a necessary ingredient for effective workplace collaboration and how having the right conflicts in the right way will enhance collaboration and improve outcomes. Lane’s teaching style is informative, interactive, concrete, easy, and fun. At least that is what participants have said. You can see more comments from learners on Lane’s website lanesherman.com
Date: Wednesday, November 9, 2016, 12:00 pm – 1:00 pm
Location: KCR, #120 – 1735 Dolphin Avenue, Kelowna
Cost: Free
You know the conversations. The ones that make you pause or even avoid entirely (maybe it/they will go away!!). Unfortunately, they are also the conversations that, if they don’t happen, can turn into something much worse! So how can you have THAT conversation in a way that is most likely to get you what you are looking for? Come to this useful and engaging session on how to make the hard conversations easier and find out. That’s how!
Learn how to pick the best time to have your conversation and how to start things off right. Find out how to avoid defensiveness using a proven model. While you are learning you will also have the opportunity to develop some useful skills that will help you along the way to better outcomes.
The facilitator, Lane Sherman, is a published author, leadership coach, and certified mediator. He has worked in the field of conflict resolution for over 18 years, has an MA in leadership and adult educations, and loves this work (you can tell!). Lane’s book, “The Keys to Collaboration: How to build a great team or fix the one you’ve got” (Amazon, 2015) describes how resolving conflict is a necessary ingredient for effective workplace collaboration and how having the right conflicts in the right way will enhance collaboration and improve outcomes. Lane’s teaching style is informative, interactive, concrete, easy, and fun. At least that is what participants have said. You can see more comments from learners on Lane’s website lanesherman.com
