January Monthly Bulletin

The January Monthly Bulletin is now available.

It’s an accumulation of local news, events, training’s, useful resources and information for non-profits and community organizations alike!

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View past issues in the Archives

Make sure to subscribe to the Monthly Bulletin to stay up-to-date on all of the information released each month.

Workshop: Fulfill Your Life (vs Fill Your Time)

Ideas and Resources to Prepare for Life Transitions of Retirement and Loss

Cost: Free

Description: This 2 hour workshop is designed for individuals 55+ who have experienced a major life transition (specifically retirement or loss) and are ready to take charge of their life and seek new opportunities. Participants will explore their own interests, skills and abilities and learn how to utilize these to create a fulfilling life in their later years.

Workshop Schedule
Date: January 19th, 2015, 1:30pm – 3:30pm
Location: KCR, #120 – 1735 Dolphin Avenue, Kelowna

Date: January 20th, 2015, 10:30am – 12:30pm
Location: Parkinson Activity Centre, 1800 Parkinson Way, Kelowna

Date: February 6th, 2015, 10:00am – 12:00pm
Location: District of Lake Country Municipal Hall, 10150 Bottom Wood Lake Road

(Peachland and West Kelowna workshop information will be available soon)

Call Stephanie at 250.763.8008 ext. 141 or by email ac.rcknull@einahpets to register for any of the above workshops.

Opportunities are also available for employers to book a workshop for their employees in preparation for retirement.

This project has been funded in part by the Government of Canada’s New Horizons for Seniors Program

Please Note: Longer Processing Times for Translations

Translation requests submitted to Immigrant Services in the next two weeks will not be completed until the middle of January 2015. This slow down in services is due to the holiday season and the processing time will return to normal in January.

If you require an interpreter in December, please submit a request to Immigrant Services before tomorrow, December 19th.

The Crisis Line – Not just for Crisis’

The Crisis Line’s trained volunteers provide support to individuals experiencing emotional or situational distress, relationship issues, and social isolation.

The purpose of the line is to provide a “community safety net”, enabling individuals and families to manage mental health concerns and to provide a non-judgmental listening ear to those who could benefit from engaging in collaborative problem solving. Crisis Line workers may refer callers to appropriate community or professional resources and if needed may intervene in life-threatening or emergency situations.

December Monthly Bulletin

The December Monthly Bulletin is now available.
It’s an accumulation of local news, events, training’s, useful resources and information for non-profits and community organizations alike!

View the Bulletin
Download the PDF
View past issues in the Archives

Make sure to subscribe to the Monthly Bulletin to stay up-to-date on all of the information released each month.

Employment Opportunity: Employer Relations/ Job Developer/ Employment Specialist with Immigrant Services

Position Summary:
Within our Immigrant Services department the Employment Counsellor’s primary responsibilities are to build relationships with local employers, provide employment counselling and facilitate pre-employment workshops.

Prime Functions:
Facilitating and delivering effective Employment services

  • Initiate connections with local employers; market and promote Immigrant Services and its participants with local employers
  • Demonstrate knowledge of eligibility requirements; Accurately and sensitively communicate eligibility criteria to participants
  • Conduct participant assessments focusing on employment and settlement needs and refer participants to appropriate resources when needed
  • Develop and update individual action plans with participants to meet their changing and ongoing needs
  • Address the participant’s immediate and long-term concerns, research and provide appropriate, accurate information
  • Advocate on behalf of the participant, connect them with relevant government departments, employers, and community organizations
  • Obtain participant’s written consent for the release of information to agencies on an as needed basis
  • Develop, update and deliver workshops (eg. Pre-employment)

Demonstrating knowledge of immigrant and newcomer employment services:

  • Demonstrate knowledge of career theories and work search strategies as they apply to immigrants and newcomers
  • Understand the job placement and career development challenges of immigrants and newcomers

Participating as a proactive member of the Immigrant Services team

  • Maintain regular contact and consultation with community agencies to ensure participants’ access to required services and resources
  • Make community presentations as requested by the Immigrant Services Manager
  • Ensure effective two-way communication between Immigrant Services team and KCR; Assist in identifying gaps and issues in the delivery of services
  • Participate actively in professional development and training opportunities
  • Participate in team meetings; Assist in short and long-term planning

Monitoring, documenting and maintaining accurate participant data

  • Generate and submit monthly activity reports to the Immigrant Services Manager
  • Accurately input and maintain participant information and progress on iCARE and participant files
  • Ensure participants sign KCR disclaimers
  • Ensure that all participant information files are maintained in a confidential manner and disposed of in a secure fashion
  • Collect evaluation data
  • Provide front desk reception relief as required


  • Post-secondary education in a relevant field and/ or equivalent experience
  • Knowledge of community resources and agencies, including professional and specialized services for at-risk or marginalized populations, and how to use those resources for the benefit of the participants
  • Excellent interpersonal, cross-cultural, written and verbal communication skills
  • Additional languages and cultural proficiency; knowledge and experience in cross-cultural communication and service methods appropriate to clients with low literacy and low English skills
  • Able to demonstrate computer proficiency
  • Familiarity with issues facing newcomers and vulnerable populations, and barriers facing immigrants in regards to employment, accreditation, and education
  • Expertise working with participants suffering from social, emotional and mental health issues
  • Ability to set boundaries and self-care (e.g. knowing the boundaries – financial, personal, medical, legal, conflict of interest, confidentiality, etc.)

Length of Service:
20-35 hours per week until March 31, 2015 with the possibility of further opportunities

Anticipated Start date:
As soon as possible

To apply:
Email resumes and cover letters to Katelin Mitchell, Immigrant Services Manager at ac.rcknull@niletak.

Application Deadline:
All applications must be submitted by December 3rd, 2014 by 4:30pm

Holiday Events Guide – Sponsor a Family for Christmas

Excerpt from the KCR 2014 Holiday Events Guide

Central Okanagan Elizabeth Fry

Address: 104 – 347 Leon Avenue, Kelowna
Tuesday, November 4th – Wednesday, December 17th

Be involved. Make a difference. Help bring the joy of Christmas to a low income family. Sponsors assist by providing a Christmas food hamper and gifts for the family they are paired with.

For more information, email moc.cifirewopmenull@yfe.eilla


Kelowna and District SHARE Society

Address: 581 Gaston Avenue, Kelowna

The Adopt-a-Family Program matches a registered family in need with a family, individual or organization who would like to help make the season brighter by providing a Christmas dinner and gifts.

For more information, call Julieann at 250.763.8117.


Kelowna Community Resources

Address: 120 – 1735 Dolphin Avenue, Kelowna

YOU can make a difference this holiday for a family working hard to better the lives of their children. KCR is looking for family sponsors for our 10th Annual Sponsor a Family Program. Share the gift of giving this year with your family or group.

Please call Lisa at 250.763.8008 x121 before Tuesday, December 2nd.


The Kelowna Community Food Bank

Address: 1265 Ellis Street, Kelowna

Be involved and make a difference for a family this Christmas. Sponsors provide a food hamper and gifts for the family they are assisting.

Call 250.763.71611, email ac.bfcknull@ofni, or visit for a sponsorship application.


The Salvation Army

Address: 200 Rutland Road S, Kelowna
Monday, November 24th – Friday, December 12th

Provide gifts and food for a family at Christmas. To be matched with a family, please call Jamie at 250.860.2329 x336.

You can also check out our Angel Trees at Walmart, Toys R Us, Orchard Park Mall and other local retailers for a gift tag with a gift request.

Please visit for more information.

Holiday Events Guide – Christmas Hamper Locations

Excerpt from the KCR 2014 Holiday Events Guide

Kelowna and District SHARE Society

Address: 581 Gaston Ave, Kelowna

Appointments to receive a 2014 Christmas hamper begin on Tuesday, November 4th. Register by calling Julieann at 250.763.8117.


The Kelowna Community Food Bank

Address: 1265 Ellis Street, Kelowna

Register in person for food/gift hampers. Deadline: Friday, December 5th. You can also register by calling 250.763.7161. You have a choice of either a regular hamper or a Christmas hamper, not both.

Regular hampers will be distributed Monday, December 1st – Thursday, December 11th; regular hamper requirements apply.

Christmas hamper pick-up will be Tuesday, December 16th for families only, Wednesday, December 17th for those with last names starting with N-Z and Thursday, December 18th for those registered with last names starting with A-M.

Christmas Hamper hours will be 9:00am – 2:00pm.


The Salvation Army

Address: 200 Rutland Road S

Appointments being booked for Monday, November 17th – Friday, November 21st & Monday, Novembers 24th – Tuesday, November 25th. Call 250.765.3450, press 4 to book your appointment to register for a Family Christmas Hamper.

Christmas Hampers are intended for families. All registrations are by appointment only. You will need to bring 2 pieces of ID for each adult (1 picture ID: Driver’s License/BC ID) and a Care Card/Birth Certificate; 1 piece for each child (Care Card/Birth Certificate); proof of residence (Utility bill/piece of mail); proof of rent (Rental agreement/Rent receipt); Proof of income (Pay stub/Income tax summary).

For more information, call 250.765.3450, then press 4, or visit