The Family Hub Opens Bridge to Belonging
Kelsey2026-11-05T15:03:15-07:00(November 3, 2026, West Kelowna, BC)
Westside families have a new place to belong with the opening of the Family Hub – West Kelowna at the Mount Boucherie Community Centre today. It was a busy morning with program partners, donors and the community coming out to celebrate the expansion of the Family Hub model a one-stop shop for families that provides drop-in play times, educational workshops and connection to resources for free. The Family Hub – West Kelowna is open Monday to Friday, 8:30 – 12:30 pm. For 10 years, the Family Hub at Pearson Road Elementary in Kelowna has been building family wellness, proving the model that families can thrive when they are connected and in a supportive environment, and have access to resources and learning opportunities, especially during the critical early years from ages 0-6 years old.
“So often we hear, the Family Hub is so amazing, it should be in every community,” explained Katelin Mitchell, executive director of KCR Community Resources, the organization that runs the Family Hub. “We have been listening, and today we are thrilled to be able to share Big News. Today, thanks to key partners, we are able to expand the Family Hub services to West Kelowna to open this centre when the need is so strong and the time for Westside families is now.”
West Kelowna is one of the fastest growing communities in the region and home to many young families who are learning to navigate systems and find resources and connection. Research like the City of West Kelowna’s Community Safety and Well-Being Plan and Central Okanagan Foundation’s Westside Sectoral Plan, confirmed the real need for a centre like the Family Hub to support families now, where they are at and remove the barrier of travel over the bridge. The collaborative Family Hub model of bringing resources and access to families at a central location in a friendly, families-first setting, answers many emergent needs that West Kelowna families face. One of the key issues for opening a new centre was a location and in partnership with the City of West Kelowna, the space in the new Mount Boucherie Community Centre became possible. The City of West Kelowna has entered into a one-year agreement to support KCR Community Resources open the Family Hub – West Kelowna until they are able to move into a permanent location in the fall of 2027.
“We’re pleased to welcome the new Family Hub to West Kelowna and see more programs and services available to support families in our community,” said West Kelowna Mayor Stephen Johnston. “When Council made the decision to renovate Mount Boucherie Community Centre, our goal was to bring this space back into community use. It’s great to see that vision coming to life, with the Family Hub putting the space to good use and providing meaningful support to local families.”
Along with a location, funds to operate the new location are required and KCR Community Resources has launched a three-year Bridge to Belonging fundraising campaign to open the centre, and ensure it is sustainable for the long-term for West Kelowna families. The total goal of the campaign is $1 million over three years, which supports the annual costs of running the centre of $300,000 plus initial start-up costs.
“This campaign is about more than funding a program, it is about securing a future,’ said David Brown, president of KCR Community Resources. “Opening the Family Hub – West Kelowna is a long-term investment in children, families, and the strength of Westside communities. Today, we can announce that we have secured funds to open the Family Hub and invite you to join us in building something that extends beyond today’s needs and creates lasting impact for tomorrow. Together, we can ensure The Family Hub remains a trusted place of connection, support, and belonging for years to come.”
A key funder has made the opening at this time possible. The Central Okanagan Foundation, having been a part of the opening of the original Family Hub in Rutland and witness to its impact, has stepped up with a gift of $75,000 per year for three years, for a total commitment of $225,000.
“We are incredibly proud to support the expansion of the Family Hub into West Kelowna,” states Simon Adams, CEO of the Central Okanagan Foundation. “Having witnessed the difference, the original Family Hub has made for families in our community, we know the value of creating welcoming spaces where children and families can connect, access support and build a strong foundation for the future. This investment is about helping ensure West Kelowna families have the resources and relationships they need, close to home, during some of the most important years of a child’s development. We are grateful to KCR Community Resources and all the partners who have come together to make this possible, and excited to see the positive, lasting impact the Family Hub will have for Westside families.”
Central to the Family Hub’s success is the collaboration of over 20 early childhood and community partner organizations that bring programming to the Family Hub. Partners of the Kelowna location will also expand their offerings to include services to West Kelowna, to connect with families and meet them where they are at. These strategic partnerships place the families at the centre of service and make for the greatest impact. Individuals, organizations and businesses wanting to be a part of Bridge to Belonging and families wanting more information can reach out to familyhub@kcr.ca or check out www.kcr.ca/family-services/the-hub.
Contact:
David M. Brown
President, Board of Directors
KCR Community Resources
E: david@ascentemploymentlaw.ca
P: 604-800-5725
Katelin Mitchell
Executive Director
KCR Community Resources
E: katelin@kcr.ca
P: 236-970-4929
About KCR Community Resources and the Family Hub:
Kelowna Community Resources Society (dba KCR Community Resources) has been providing services to the Central Okanagan since October 25, 1983. Our mission is to foster diversity, collaboration and resourcefulness by tailoring services to meet community, family and individual needs. With a participant-centred approach, and a values and equity-based lens, we offer programs through four core competency pillars: Immigrant Services, Employment Services, Community Services and Family & Adoption Services. The first Family Hub opened in 2016 at Pearson Road Elementary in Kelowna providing a one—stop shop for families to connect through drop-in playtime and learning workshops and to access navigation support to community resources for child and family well-being. Research shows that early experiences for children shape developmental health, which leads to later well-being, mental health and academic achievement so the Family Hub is an upstream program that supports families at the critical early years.


