Settlement & Integration Services

KCR Settlement and Case Management Services provide personalized support to eligible newcomers as they adjust to life in Canada and work toward their settlement goals. Settlement Workers help participants understand and navigate essential systems, access appropriate services and resources, and develop practical plans based on their individual needs and priorities. For participants experiencing multiple and persistent barriers, Case Management provides more intensive, coordinated, and ongoing support to help address complex settlement needs and strengthen their ability to navigate services more independently.

Services are available in English, with additional language support provided based on participant needs.

We Can Help With:

• Needs and Assets Assessment and individualized settlement planning
• Information and orientation about life in Canada, including rights and responsibilities
• Government benefits, services, documents, and citizenship information
• Housing and tenancy information and navigation
• Healthcare and health system navigation
• Education, childcare, and family-related information
• Referrals and supported connections to specialized community and professional services
• Intensive and coordinated Case Management support for eligible participants experiencing multiple and persistent barriers

Newcomers, including immigrants and refugees, who meet current Immigration, Refugees and Citizenship Canada (IRCC) eligibility requirements.

Visitors are not eligible for Settlement/Case Management Services.

For more information about our programs and eligibility, or to schedule an appointment with a Settlement Worker, please contact call 250-763-8008.