Workshop: Overview of Volunteer Management – Spring 2017

Dates: Monday & Tuesday, April 24 & 25, May 1 & 2, 2017, 9:00 am – 4:00 pm
Location: KCR, NEW location – 620 Leon Avenue (Corner of Leon and Bertram), Kelowna
Cost: $199. Includes materials and light refreshments.
Register Now

This 4-day workshop will help you attract and retain volunteers. Content is based on Canadian research, best practices and the Canadian Code for Volunteer Involvement.

You will:
  • Master the volunteer retention cycle
  • Understand current and emerging issues
  • Harness the complexities of leadership
  • Market successful volunteer programs

Special Features:
  • Learn in a variety of ways including hands on practice
  • Learn from talented specialists who have worked, or are working, in the field
  • Learn with a network of peers faced with the same challenges
  • Learn from valuable reference materials and sample forms that you can use back on the job the very next day

This workshop focuses around 8 modules.

Volunteerism

  • Identify trends in volunteerism
  • Consider how trends affect the profession
  • Discuss the role & skills of volunteer managers

Communication

  • Understand the complexity of effective communication
  • Expand personal communication skills that will enhance relationships
  • Understand the problem solving / decision making process in managing volunteers

Planning Programs

  • Explore the purpose of planning programs for volunteers
  • Discuss budgeting
  • Identify record keeping methods

Recruitment

  • Explore who volunteers and why
  • Draft position descriptions
  • Enhance knowledge of recruitment strategies
  • Consider social networking in recruiting
  • Explore the implementation & evaluation of recruitment campaigns

Screening & Placing

  • Learn 10 steps of good screening practices
  • Consider ways to manage risk
  • Understand the importance of interviews
  • Discuss reference checks and records checks

Orientation & Training

  • Explore the purpose & methods of orientation & training
  • Discuss adult learning styles
  • Identify ongoing training needs

Recognition, Retention & Supervision

  • Understand the importance of supervision of all volunteers
  • Discuss creative & meaningful recognition
  • Explore the volunteer life cycle
  • Consider how discipline & dismissal apply

Volunteer-Staff Relations & Evaluation

  • Discuss volunteer-staff relations
  • Consider different types of evaluation
  • Place economic value on volunteer activity

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Promoting community information and volunteering in the Central Okanagan. We do this through the online database, publications, workshops and a calendar of community events. Volunteers help telephone callers identify their needs, learn about services in the community and find solutions.

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