Now Hiring: Case Manager/Facilitator – Career Paths for Skilled Immigrants Program

Now Hiring: Case Manager/Facilitator – Career Paths for Skilled Immigrants Program

Position Title:
Case Manager/Facilitator – Career Paths for Skilled Immigrants Program

Work Schedule:
28-33 hours per week, Monday to Friday

Anticipated Start Date:
As soon as possible

Position Summary:
The Case Manager/Facilitator provides individualized, online and/or group employment and career counselling services. Facilitates the development of a realistic personal action plan for the employment or further training of the participant. Monitors participants’ progress and provides follow-up counselling and support until the action plan is completed. Prepares and maintains prescribed reports on each participant. Produces resumes and letters of application, as needed. Assists in participant recruitment, program marketing and project evaluation activities.

Reporting Structure:
Reports to Director of Services

Prime Functions:

Facilitating and delivering effective Career Path services

  • Provides career planning and job search assistance, including developing job search-related documents including e-portfolios and portfolios.
  • Conducts service eligibility and needs assessment.
  • Facilitates the development of a realistic action plan, resumes and letters of application as needed for the employment and/or further training of the participants, based on identified skills/interests, key work experience, and labour market needs, and secures participant commitment to, and support for the action plan.
  • Participates in developmental activities for curriculum, lesson plans and handouts for the program.
  • Provides individual counselling and remote service delivery (on-line) as needed.
  • Conducts appropriate interventions (one-on-one and group sessions) on relevant topics, ensuring that lesson plans are prepared and delivered consistently with the program curriculum.

Monitoring, documenting and maintaining accurate participant data

  • Actively participates in all participant recruitment, screening and program marketing activities. Provides program information to training service providers and referring agencies as requested.
  • Coordinates enrolment and payment for external services.
  • Monitors the progress of participants towards achieving their employment and/or training goals and provides ongoing support until the participant’s action plan is completed. Provides follow-up services for participants deemed to be self-sufficient. Consults with the Immigrant Services Manager regarding any unresolved issue/problem.
  • Prepares and maintains appropriate records and prepares necessary reports on each participant.
  • Collects, updates and maintains participant data as required, and ensures that all participant information files are maintained in a confidential manner.

Participating as a proactive member of the Immigrant Services team

  • .Provides referrals to skills upgrading services, and job search training and assistance.
  • Builds and maintains positive relationships with KCR staff, prospective employers, resource persons, community agencies and educational institutions.
  • Markets and promotes Career Path services under the direction of the Immigrant Services Manager.
  • Participates actively in professional development and training opportunities.
  • Participates in team meetings; Assists in short and long term planning.

Demonstrating knowledge of immigrant and newcomer employment services

  • Keeps abreast of developments in the local labour market and trends in the employment/career counselling area.
  • Conducts one-on-one or group orientation sessions on relevant topics, e.g. labour market information, the hidden job market, information on available services, job search skills/strength, community employment resources guide and employment-related resource.
  • Understands the job placement and career development challenges of immigrants and newcomers
  • Liaises with local employers And educational institutions to promote immigrant workers and learn about job and training opportunities
  • Performs other related duties as required.


  • Certificate or diploma in vocational counselling or equivalent education and experience;
  • Certificate in Essential Skills and/ or Job Finding Club facilitation is an asset;
  • Employment counselling experience preferred, including facilitating workshops and small groups;
  • Demonstrated knowledge of portfolios including e-portfolios;
  • Ability to communicate effectively in both written and oral English;
  • Demonstrated cross-cultural counselling abilities;
  • Knowledge of local labour market issues, especially those related to ESL immigrant participants.
  • Demonstrated proficiency in Windows applications, software and databases.
  • Ability to obtain and maintain a clear BC Criminal Record Check.

To Apply:
Email resume and cover letter to Katelin Mitchell, Director of Services at ac.rcknull@niletak.

Application Deadline:
May 31, 2019
We thank all applicants for their interest. Only those selected for an interview will be contacted.

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